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Shipping Policy – ARK BURY STORE
Last Updated: August 25, 2025
At ARK BURY STORE, we aim to deliver your products quickly, safely, and efficiently. Please read our shipping policy to understand how and when you can expect your orders.
1. Order Processing Time
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In-stock items (Bags): Orders are processed within 5–8 business days after payment is confirmed.
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Drop-shipped items (Clothing & Branded Attire): Orders are processed within 8–14 business days as they are shipped directly from our partner warehouses.
Orders are not processed, shipped, or delivered on weekends or public holidays.
2. Shipping Times
Estimated delivery times depend on the product type:
| Product Type | Estimated Delivery Time |
|---|---|
| In-stock bags (local shipping) | 3–7 business days |
| Drop-shipped clothing & accessories | 10–20 business days |
| International orders | 15–25 business days |
Note: Shipping times may vary due to factors such as customs clearance, courier delays, or high-demand seasons.
3. Shipping Locations
We currently ship to:
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USA, UK, Canada, Australia, Europe
If your country is not listed, please contact us at jamesshindi@gmail.com before placing an order.
4. Shipping Costs
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Shipping rates are calculated at checkout based on your location and the weight of your order.
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Free shipping may be available for certain promotions or order totals.
5. Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking information may take 2–5 days to update after dispatch.
6. Delays & Customs Fees
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ARK BURY STORE is not responsible for delays caused by customs clearance or courier issues beyond our control.
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International customers are responsible for any customs duties, taxes, or fees imposed by their country.
7. Lost or Damaged Orders
If your order is lost or arrives damaged:
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Contact us within 7 days of delivery at jamesshindi@gmail.com.
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We will investigate and, if applicable, issue a replacement or refund.
📩 For any shipping questions, contact us at:
Email: jamesshindi@gmail.com
Phone: